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SuperDuper!

Dog Dazed

The inevitable point release that follows a major update, now available.

SupererDuperer

Welcome to the new SuperDuper!—the backup app Mac users have sworn by for over 22 years, brand new from tip to tail

SuperDuper v3.12 Now Available!

We’re happy to announce the release of SuperDuper v3.12 (with a forthcoming, identical update to the v3.20 Beta), which has a number of improvements, bug fixes, and a fix for security issue CVE-2025-69604. This version i…

SuperDuper Security Update v3.11

Mistakes are a part of life. They’re not a great part, but when viewed “correctly”, they’re an opportunity. Well, we have three opportunities, brought to our attention by a security researcher. They’re security vulnerabi…

Three Steps Forward

So, Tahoe. As you’ve seen here, we’ve had a series of Betas that have focused on compatibility, fixing some longstanding-but-minor bugs, and adding some enhancements. The Best Laid Plans We had some additional things in…

Deeper Into Tahoe

A quick update with some minor changes, but one thing we’ve never done before. We’ve automatically offering this Beta update to any user who is running SuperDuper! and a Tahoe Beta. We think it’s important for all users…

v4.0 Beta 1 Now Available

When I write a blog post, I try to put some generally useful information along with the “required” stuff. And when it came to writing the v3.10 post, I just couldn’t come up with anything worth writing about; everything…

Wrapping Up v3.10

tl;dr SuperDuper! v3.10 B5 now available with minimal changes. Medium Hanging Fruit I discussed the speed of drives in the last post, not just to suggest that people use SSDs (which you should), but also to bring up the…

WGTH & SSDs, Redux

tl;dr—Beta 4 of v3.10 is now available, and can be downloaded with the link at the bottom of this post, or via the auto-updater inside SuperDuper itself. Progress Report So, our last update was a big one, internally, and…

Improving Boot on Ventura and later

tl;dr SuperDuper v3.10 B3 is now available, with various improvements, including significantly improved bootabilty for users who previously had problems. A download is available at the bottom of this post. Or you can con…

Happy New Fix!

Just a quick post: macOS 15.3 is now out, and with it, a fix for the broken replicator. As such, macOS copying will work again with Erase, then copy backups. No update to SuperDuper is necessary (but feel free to install…

Beta-ing

Well, although we can’t do anything about macOS 15.2 breaking the replicator, we can continue to work on the things we have control over. And, in that spirit, here’s Beta 2 of SuperDuper! v3.10. Minimal Changes Not a lot…

You're a Mean One

macOS 15.2 was released a few days ago, with a surprise. A terrible, awful surprise. Apple broke the replicator. Towards the end of replicating the Data volume, seemingly when it’s about to copy either Preboot or Recover…

Brighten the Corners

Welcome to the first Beta release of SuperDuper! v3.10—the cycle begins again. For those who don’t know the drill: if you download and install this Beta release, you will automatically receive subsequent Beta releases un…

SuperDuper! v3.9.1 Now Available

For a while I thought that, maybe, I’d somehow managed to delete the v3.9 blog post. But, it looks like, somehow, I didn’t write it, maybe? I don’t even know any more. No Matter Well, in the end, it’s OK, because the sem…

Quick Fix

Not much to say, other than “we fixed a bug”. SuperDuper checks the version of the OS on a give drive by checking the SystemVersion.plist, which is stored in /System/Library/CoreServices. On some systems, we’ve found tha…

New macOS / Adoption

tl;dr (although this is unlikely to be “l”) - SuperDuper v3.9 Beta 4 is now available for download. This is the release candidate for v3.9. (St|F)umbling Towards Sequoia Probably the wrong headline, since our Sequoia tes…

Polishing (and RIP Haku)

Executive Summary v3.9 B3 is now out, with additional polish and tweaks to our cloud handling, some fixes for dark mode and the like. It will be offered as an automatic update for existing v3.9 Beta users, or you can dow…

Shadows and Tall Trees

We’re happy to announce Beta 2 of SuperDuper! v3.9, our initial cut at a Sequoia compatible release. “Wait!”, you might say, “Beta 2? Did you guys hit your heads on something?” Well, maybe. But Beta 1 of this was a non-p…

Snow Ventura

As surely as spring follows winter, and summer follows spring, macOS release season follows summer. And with that, nearly always, a new version of SuperDuper! I’m happy to announce the immediate availability of SuperDupe…

Prompting Problems

tl;dr - SuperDuper! v3.8 B2 now available. Includes some fixes for pre-Sonoma users, and a UI enhancement. Download SuperDuper! v3.8 B2 Guidance vs. Annoyance Designing UIs involves a certain amount of compromise. You wa…

Sonoma!

TL;DR v3.8 B1 is out, with support for macOS Sonoma! You can download it from here: Download SuperDuper! v3.8 B1 It’s Beta Season! Hey, folks! We’re back and we’re happy to be bringing full Sonoma support to SuperDuper…

You Got Culpa on My Mea!

One of the problems with supporting versions of macOS going back to 10.10 is that it becomes harder and harder to test older versions…and that’s complicated further by Apple silicon, since you can’t run an Intel VM on Ap…

Wait, Hold On!

You know that thing where you put out a release, that fixes two minor crashes, but then a typo causes a different failure? Well, welcome to SuperDuper! v3.7.3/v3.7.4, the “Can I Have a Do-Over” release. v3.7.3 was releas…

Analyzed, Statically

Well, v3.7.1 didn’t last very long, did it. >sigh< Happy to announce SuperDuper! v3.7.2, the “give me a fix, one fix only” release. Ready for Launch Here’s the deal: when Applescript starts SuperDuper with a specific App…

Ventura Highway

I’m happy to announce the immediate availability of SuperDuper! v3.7.1, an update that will go down in history as being released today. >fanfare< So, what’s different? As is tradition around these parts, after the releas…

Silly Season

Welcome back to Silly Season, where we all wait to see what the Apple gods have wrought with the new release of the OS that’ll come this month. As most of you already know, since Big Sur, programs that want to copy the O…

The "Roll Up Some Fixes" Release!

Things have been relatively quiet here at the blog, but not because I’ve just been enjoying listening to records. Rather, we’ve been working on a series of fixes that we’re releasing today as SuperDuper v3.6. This releas…

It's a Trip to the Moon, Not a Marathon

tl;dr At long last, v3.5 is out, with Big Sur and Monterey Bootable Backups Support for macOS 10.10 and later Apple silicon support Various fixes and improvements (see the Revision History in the Help menu) Under Big Sur…

Tweaking

tl;dr - new beta release (B5) now available. Very minor changes, including additional prompts for old licenses on Apple silicon. Download away. Download SuperDuper! v3.5 B5 Signposting So, B4’s rollout went well, with on…

Native Apple Silicon, Big Sur & Monterey

Executive Summary v3.5 B4 is now out, is fully Apple silicon native, and produces bootable backups for both Big Sur and Monterey. It will be offered as an automatic update for existing v3.5 Beta users, or you can downloa…

Like Riding a Bike

You know it’s been a while since you last released a Beta when you don’t quite remember the rhythms of the process. But, it doesn’t take long for muscle memory to kick in… and I’m happy to say that it’s going really well…

Finally.

Sound the trumpets! We’re happy (and, frankly, relieved) to announce the immediate availability of SuperDuper v3.5 Beta 1: our first version to fully support Big Sur backups. That’s right: bootable Big Sur backups for In…

That's Big SIR to You!

Hey, folks. Sorry it’s been a while, but it’s been a busy time. Let’s start with the bad news first. Bad news As you know, SuperDuper 3.3.1 cannot copy a volume with Big Sur on it. We’re currently blocked on some issues…

Big Sur

I’m going to keep this short and to the point. It’s never a good idea to update to a just-released major OS version unless you have to. Nobody knows how reliable Big Sur is going to be for regular users. Let someone else…

Under Construction

I haven’t said anything about Big Sur yet, and since the public beta has been out for a while, and I’m getting more questions about it, it’s time. At present, it’s not possible to make bootable copies of Big Sur, even wi…

Never Look a Gift Fix in the Mouth

Happy to say that Apple has fixed the bug in 10.15.5 that caused firmlinks to not be connected after being copied by backup programs. As you may know, this had two symptoms: The backup looked incomplete, with some folder…

Black Boxes and Bugs

During last year’s Catalina introduction, Apple’s APFS session introduced a new capability: the asr (Apple Software Restore) tool was now able to perform both APFS copies and, used appropriately, “delta” backups. We were…

Modern Times

Over the years, Shirt Pocket has been hosted on a number of local Unix-based systems. As I recall, it started out on a Cobalt Qube, then moved to a Power PC Mac mini, then the original “tall” Intel Mac mini, and finally…

Happy Thanksgiving Update!

Happy Thanksgiving, for those who celebrate. Whenever there’s a new, major release, there’s an inevitable set of problems that weren’t caught during testing (even the long public beta). We’ve got those mostly taken care…

Breaking the Tape

I’m happy to announce the release of v3.3 of SuperDuper, our fully Catalina-compatible version: happier, perhaps, then even you are in reading the news. It’s available via the normal update mechanism, or by downloading i…

Continued Cranking

Not much to say about this build: we’ve fixed a bunch of things, basically. The vast majority of users had success with the last beta. But: Some had schedules that would fail right at the start, with a collapsed window…

Rolling, Rolling, Rolling...

Beta updates are rolling along. We’ve incorporated a number of fixes for additional edge cases, polished some behavior, worked around some OS issues…the usual. We’ve had a number of people ask whether it’s “safe” to run…

Nothing Up My Sleeves Redux

Yeah, well, sometimes a change to the install process that shouldn’t have any effect on anything else…does. Beta 3 gave an error when using bless to bless the drive. The underlying issue was code we have that needs to ig…

Third Time's a Charm

Third time isn’t a charm; you’ll note a bless error at the end of copies. We’ll have a new beta Sunday that fixes this dumb goof. (For the impatient - scroll down and you can download Beta 3 at the bottom of this post. N…

Beta 2: Floating Owners Strike Back

As always, a download for the new beta is at the bottom of this post, and if you’re uninterested in the changes, you should just scroll down a bit (or, if you have a previous Beta installed, launch SuperDuper and it will…

SuperDuper! for Catalina

As promised, at the bottom of this post is a link to our Catalina beta. A very *dramatic* announcement! (Also, see https://t.co/2mDlY6LUfu for details.) pic.twitter.com/AUFtTuesUh— Dave Nanian (@dnanian) October 18, 2019…

Quickly Getting to the Point

Hey folks. Sorry for the relative silence here. We’ve been working during the summer on a Catalina update, and unfortunately we’re just not quite ready for a general update. But we’re close! Catalina introduces some sign…

Unrelated Stuff I Like

As we plug along with our Catalina changes, I thought I might write a quick post talking about some other stuff I’m enjoying right now. Because, hey, why not. Coffee Related Software Development and Coffee go together li…

Pictures at a Kernel Exhibition

Executive Summary: Internally, SuperDuper! can now make bootable copies of “live” Catalina volumes in all three released Beta versions of macOS 10.15. While much work still needs to be done to make things ready for exter…

Up and down the coast

Another June has come (and gone), and with it the promise of a new, improved version of macOS. In this case, macOS 10.15: Catalina. Sounds so refreshing, doesn’t it? Cool breezes, beautiful sunsets, pristine beaches alon…

SuperDuper v3.2.5 Now Available!

You’d think, given I’ve written everything here, I’d learn to pay attention to what I’ve said in the past. Let me explain. In v3.2.4, we started getting occasional reports of scheduled copies running more than once. Whic…

...But Sometimes You Need UI

As much as I want to keep SuperDuper!’s UI as spare as possible, there are times when there’s no way around adding things. For years, I’ve been trying to come up with a clever, transparent way of dealing with missing dri…

The Best UI is No UI

In v3.2.2 of SuperDuper!, I introduced the new Auto Wake feature. It’s whole reason for being is to wake the computer when the time comes for a backup to run. Simple enough. No UI beyond the regular scheduling interface…

Smarty Pants

Executive Summary SuperDuper 3.2 is now available. It includes Mojave support Native Notification Center support (in addition to the existing Growl support) Better scheduling A Finder extension to quickly run copies For…

3.2 B3: The Revenge!

(OK, yeah, I should have used “The Revenge” for B4. Stop being such a stickler.) Announcing SuperDuper 3.2 B3: a cavalcade of unnoticeable changes! The march towards Mojave continues, and with the SAE (September Apple Ev…

Backup on Connect, launchd and ThrottleInterval

Warning: this is a technical post, put here in the hopes that it’ll help someone else someday. We’ve had a problem over the years that our Backup on Connect LaunchAgent produces a ton of logging after a drive is attached…

Technical Update!

SuperDuper! 3.2 B1 was well received. We literally had no bugs reported against it, which was pretty gratifying. So, let’s repeat that with SuperDuper! 3.2 B2! (There’s a download link at the bottom of this post.) Rememb…

macOS Mojave: Opening New Vistas in Security for Mac Users

Executive summary: sure, it’s the Friday before Labor Day weekend, but there’s a beta of SuperDuper for Mojave at the bottom of this (interesting?) post! It Gets Worse Back when OS X Lion (10.7) was released, the big mar…

iFixit Drive Replacement with SuperDuper!

iFixIt recently released a video showing how to upgrade to an SSD using SuperDuper. Thanks, iFixIt!

Antivirus Shenanigans, Part 87655

This isn’t the first time Antivirus programs have caused problems for us, and it won’t be the last. But, if you’re using Sophos Antivirus and are seeing the error | 05:21:41 PM | Info | ……COMMAND => Blessing OS X System…

Quick Mojave Public Beta 2 (DP3) Tip

Hey, folks. As you may know, one of Mojave’s focuses is stability and security. Part of that is denying applications, including those with ‘root’ privileges, the ability to access certain files on the drive. This started…

On My Mark

Executive Summary Changes in macOS 10.13.4’s behavior caused some problems for scheduling, and for the final steps involved in preparing an earlier major OS version’s copy for boot. The beta resolves these problems (amon…

Practices Make Perfect (Backups)

We’ve been getting a lot of questions lately about the APFS image bug (recently documented by Mike Bombich, author of CCC) where, when an image container can’t grow, APFS doesn’t reliably indicate an error, which can sil…

All Apologies

Turns out, a few of you have drives that don’t have low-level media IDs…something we thought all drives had. And they did, at least, all the drives we and the external testers tried did. Well, now we know…and, now we don…

When I'm 64

Way back when, not so long ago, we transitioned the main SuperDuper! application to 64-bit. As I said then, we were 95% 64-bit, and 5% 32-bit. Today, we’re releasing SuperDuper! 3.13, which—after extensive testing—moves…

12 Years a Bug

Shipping software sucks. It’s not that we don’t want to put the software in the hands of our users. And it’s not that we’re not proud of the work. We do, and we are. What sucks is that you always ship with bugs. Always…

Snapshot Surprise!

We’ve got something under the tree for all of you, and you get to open your present early. Executive Summary SuperDuper! 3.1 is out, and now allows Time Machine-like restoration from bootable APFS copies. Wait, What?!?!…

It's Not a Turkey

One of the weird parts of doing a public beta, as we did for 3.0, is that the release of the final version doesn’t quite feel the same. So, even though it’s only been two weeks since 3.0 came out…it feels like it was rel…

Bad Craziness, Good Release!

The short version Blah-blah-blah what-the-heck-are-you-talking-about-Dave so many words oh, 3.0 is released? Got it. The wordy-but-interesting version Sometimes, on macOS, you run into behavior that really makes you go “…

The Beta 7 Spooktacular!

Gee, do you think the original plan was to release this update on Halloween? Spoooooky! Poof! When “Erase, then copy” is selected, SuperDuper! has always endeavored to match the format of the source. That is, if the sour…

Workaround Turtle

Any program of sufficient complexity ends up having to work around behaviors that are undesirable. That might be a usability issue caused by default framework behavior, due to the interaction model selected by the design…

Fraternal Twins

(I really wanted to embed the teaser trailer for Peter Greenaway’s A Zed and Two Noughts above, but alas it’s a tad NSFW. Really great movie, though.) Content warning: some strong language is used in this post. Not witho…

Automatic Transmission

Good news: we’ve set things up on our update server so that the Beta version will now automatically tell you when there’s a new beta ready, using our regular update mechanism. Here’s how it works: You “opt-in” to the Bet…

Forward Into the Past!

Executive Summary Beta 5 is linked at the bottom of the post: we now copy Recovery volumes from both HFS+ and APFS sources to APFS, and “stash” recovery on HFS+ destinations for restoration to APFS if needed. Details, De…

So Many Rabbit Holes, So Little Time

The past week’s been spent delving into some pretty obscure problems. Special thanks, right at the top, to Jan, who spent a lot of time running special code that fixed some of this stuff. Owe you a beer, Jan. Also, Beta…

It's Awfully Quiet Out There

Maybe This Was a Good Week to Stop Sniffing Glue! Support has returned to a normal post-major-OS-release level, mostly (there’s still a lot), so I’ve got a little time to talk about one of the reported problems that was…

Can You Dig It?

A few days later, and we’re back with another beta. But not with a lot more sleep, so I’m afraid we’re going to have another relatively dry and factual post. With barely a parenthetical. No asides. Hardly any wind-up. Ju…

Murtaugh's Lament

It’s been a bit less than a week since High Sierra’s release, and we’ve been busily updating SuperDuper! v3.0 Beta 1 to Beta 2 (which, per the usual custom, is available at the end of this post). Our thanks to all the us…

Cheat Sheet

Told you it wouldn’t be long until I posted again. Spoiler Alert We’ve finished up a bunch of internal testing over the past few weeks, and there’s a beta of SuperDuper! for High Sierra and APFS linked at the bottom of t…

News on the March!

It’s inevitable—another year, another macOS version (I am still not used to typing “macOS”), and another build up to a significant SuperDuper! release. Sorry I haven’t been blogging the whole way through, but it’s been b…

SuperDuper! v2.9 - anti-AntiVirus (+ macOS Sierra)

Hi, everyone! I’m happy to say that we’re releasing SuperDuper! v2.9 today, at long last. In fact, if you’re reading this, it’s out. Hooray! This new release has a large number of enhancements and bug fixes that improve…

The Traditional Post-Release Debrief

November has rolled around, and that means it’s been a month or so since SuperDuper! was released for El Capitan. Rather than go through a litany of how awesome we are (I hope that’s obvious), I thought I’d take a moment…

Oh Capitan, My Capitan!

It’s not often that we get “official” final bits before Apple pushes the big red button that releases them to the public. I can’t tell you how nice it is to be able to do the testing we need to do here before the email s…

Oh yeah? Well, lock *this*!

Public betas mean more storytelling on the blog. I feel a bit like we’re developing in public—something I don’t really like doing—but I hope it’s interesting to those of you reading the blog and testing both El Capitan a…

From Hell's Heart I...Oh, Never Mind!

If it’s not one thing, it’s nothing, at least this time. We’d developed the current Beta of SuperDuper using the most current Developer Beta versions, based on the feedback of various testers (and, of course, our own tes…

Uncovering our rootlessness

Every new OS X release has its own special challenges, and OS X 10.11 - which I still have trouble referring to as “El Capitan” - is no different. And in our testing (which we commenced immediately upon availability of t…

SuperDuper - Now with added Superness!

Those of you who follow me on Twitter (I’m @dnanian) may have read that we were slightly surprised by Yosemite’s release, which came out a week earlier than we expected. Fortunately, we were ready with a compatible, test…

Hit me two times

Ever since the feature was introduced, we’ve had a small number of users report that Backup on Connect suddenly, with no “inciting event”, stops working for them. I was never able to reproduce the problem, but had a way…

Take a breath

Well, that took longer than we though it would, mostly because we wanted to make sure we got very broad external testing coverage before release (extremely important when we make changes to the copy engine), but I’m happ…

Paving the Road to Hell

I think it was around Leopard’s release—which seems like forever ago—that we ended up being later than expected with an update to SuperDuper. Since we’ve missed our internal target for release of 2.7.2, I thought I’d wri…

Mavericks

So, it’s been a while! For the tl;dr crowd out there, SuperDuper! 2.7.1 backs up Mavericks just fine, so we’ve got you covered, day-and-date, with backups. In addition, I’m happy to announce that we will, have an even be…

30-day notice of awesomeness

We’ve been pretty happy with the way v2.7’s been behaving out there in the Big, Beautiful World, but as my previous posts indicated there were some bugs that we needed to deal with. And deal we have: I’m happy to announc…

Talkin' about 2.7's rollout

Two blog posts in two days - shocking! The rollout of 2.7 is going well: this is probably the smoothest new version release we’ve had. But, of course, when you go from “small batch testing” to “large batch testing”, you…

Silence is golden, but it's time to talk

The worst part about OS updates is that we can’t talk about them. I know other companies will sometimes discuss Apple’s next version of OS X, and how they do or don’t work with it, but we try to keep our mouth shut until…

Maratona dles Dolomites and an Update

For SuperDuper! users, I’ll cut quickly to the chase here: we should be releasing an update this weekend that resolves the few issues that inevitably arise when a new update comes out. Thanks for your patience as we work…

Riding a Lion

There’s a certain way I like to release a version of SuperDuper, or any application, really. It goes something like this: We plan a healthy mix of fixes, tweaks and features. Those new features are designed and implement…

Spinning round and round

The What Ever been confronted by a Spinning Pinwheel of Death on launch of SuperDuper! on Snow Leopard and, while waiting for it to stop doing that, raised your hands to the sky and cursed me and the ground I walk on? He…

SuperDuper! v2.6.2 now available!

It’s been in test for quite a while, and we’re happy to say that SuperDuper! v2.6.2 has been released! I understated the speed improvements we’ve measured in the press release and collateral, but we really are seeing 3x…

How Ya Doin'?

Just a quick post to let you know how things are going with SuperDuper! and the upcoming v2.6.2 (no release date yet, so don’t ask—hence this post). So far, we’ve: Implemented a fix for the problem where we don’t preserv…

Squashed

Well, a week has gone by, and 2.6.1 has been downloaded and run by an awful lot of you. It seems to be working well, too—which isn’t to say it’s perfect so, once again, no unicorn. Here’s what we’re working on right now…

SuperDuper! v2.6.1 released

Rather than taking the time to write a mildly amusing “we suck” press release that announces this day-after-the-big-release update, let me just say it fixes the stuff I mentioned in the last post, followed by ringing a d…

A Quick Debriefing

It seems I always have to do one of these hey we released a new update and here are the two or three problems users have run into posts, no matter how long we test for, or how clean we think the build is. Wouldn’t want t…

SuperDuper v2.6 released

SUMMARY: Shirt Pocket announces the immediate availability of SuperDuper! 2.6 - improved and now compatible with Snow Leopard Shirt Pocket is happy to announce that SuperDuper 2.6 is now available as a free update for al…

Monster Truck Friday (Friday, Friday?)

We’ve received some independent confirmation that the version of Snow Leopard we’ve been testing with these past few weeks is, indeed, the version that’s shipping to users. So, at present, and as promised given those cir…

A bigger tease

Yeah, it’s a gigantic, multi-day blast of blogging here at Shirt Pocket World Headquarters and LEGO Assembly Center. I’m going through the revision history for the betas as I try to determine what’s best to highlight, an…

Short term tease

Hey, everyone! So, as promised in my previous post, we’re working hard on getting v2.6 out, which will include full Snow Leopard support. Over 140 people are currently testing the current Beta, and save for a few relativ…

Snow Leopard and SuperDuper!

I’ve recently been getting a lot of questions about SuperDuper! and Snow Leopard compatibility, so I thought I’d put an “official statement” (oooh!) up here on the blog. Remember: Snow Leopard is under Non-Disclosure. I…

Where it's at...

Excuse the brevity of this post, but—as you might expect with a new update–things are kind of busy around these parts. The update’s gone well, except for some bandwidth issues we had to deal with, and some MySQL issues o…

SuperDuper! 2.5 Released!

And what could make it more official than a press release and a download? Press Release Shirt Pocket is happy to announce that SuperDuper 2.5 is now available as a free update for all users. The new version includes full…

For those about to ship...

…we salute our testers, and the patience of our users. It’s going to be a SuperDuper! Tuesday.

Workaround runaround

A few days ago, we were happy to get a workaround for the bug mentioned in a previous post, so we went about implementing and testing—and things were working quite well. Unfortunately, we’ve found a case where the workar…

I'm Bugged

Last post, I mentioned that we were bitten by a bug that showed up during late-in-the-game testing that didn’t make a lot of sense, and was quite nasty in certain complex situations. This bug caused the “release process”…

Quick Update

We look to still be on schedule, so hopefully you’ll have the new version (which, by the way, I’ve decided will be 2.5, not 2.1.5) in a week or so. We’ve been working through a problem with copying hard folder links in a…

Slowest! Update! Ever!

I know it feels like that from the outside. But from the inside, we’ve been putting out quite a few external beta releases (11 at last count), incorporating feedback from our testers, and carefully observing what users w…

Updating the updates

Another week, another Leopard Status Update. Please, hold your cheers and applause until the end. Two parts Although most people think about SuperDuper! as a single application, it’s actually comprised of a number of par…

Time Marches On!

So, another quick update on our progress on the Leopard version of SuperDuper! (which will work better than the 2.1.4 on Tiger, for those of you still there). Link Hard I’m happy to say that we’ve worked through the last…

Leopard Status Update

By popular demand (and demand and demand and demand), here’s a quick update on the status of SuperDuper!’s Leopard update (likely to be called 2.1.5). Sorry it’s been a bit quiet here. I’ve been getting a lot of email, a…

Time's Arrow Redux

Now that the release of Leopard is imminent-ish, I thought I’d do an update of my Time’s Arrow post from a year ago regarding SuperDuper! and Time Machine. Let’s get into it! Leopard Compatbitility First, v2.1.4 of Super…

Ocean of words

For those who haven’t heard me blather at length about all things SuperDuper! and Shirt Pocket, there’s a 45 minute interview of me up at MacVoices. Remember: the game rules require you to drink every time you hear me sa…

Tip for Seagate SATA drive owners

A little tip for those of you who might have installed Seagate SATA drives into your 3GB/s capable G5, MacPro, NAS device, or whatever. Looks like recent Seagate drives ship with a jumper installed that limits the drive…

Small change, big impact

Apple can sometimes make small changes that have unexpected consequences. Take Partition Schemes, for example. This is the kind of thing most Mac users never think about. You buy a drive, plug it in, drive comes up, thin…

Infrant Expansion

The other day, I was pushing at the limits of my existing Infrant ReadyNAS NV setup, and needed to increase its size. Normally, this would be a huge project, but with the ReadyNAS it was incredibly easy to do. You see, t…

Good-bye, iSight

Many of you probably know that, for some reason, iSight cameras can get into a weird state where they start causing serious errors with FireWire drives. The symptoms usually include a bunch of I/O errors while copying to…

Airport Disks

When the new Airport Extreme Base Station came out, I was happy to see that it had some support for attached USB drives. It’s a reasonable (though not perfect) way to share data in a home/SOHO situation, and I figured pe…

Winter Sporting

Hopefully no one out there noticed, but — for the first time in three years — Zabeth and I managed to get away for a two week vacation at Red Mountain (in Rossland, BC). It’s not too bad a trip, about three hours north o…

An Embarrassment of Eddys

Wow. It looks like SuperDuper! 2.1 has won another Macworld Eddy! Back-to-back awards for SuperDuper! in 2005 and 2006, and one for netTunes in 2004 — w00t! Thanks, Macworld — and thanks to all the users, too! The softwa…

Older, wiser. But mostly older.

Well, one year ago today we released SuperDuper! 2.0, and the past 12 months have gone quickly indeed. In that time we’ve released a number of great updates, and I’ve communicated personally with thousands of you through…

Fall

No doubt you’ve noticed that I’ve been neglecting the blog a bit recently. It’s been rather busy here, with various projects taking time as we hurtle through fall toward winter. Taiko’s quickly growing into his paws, and…

Time's Arrow

OK! netTunes and launchTunes release (and netTunes re-release — sorry about the Purple Rain) done, so it’s time to get back to what I keep getting asked about: SuperDuper! and Time Machine. To get the “Frequently Asked Q…

Backslash in AppleScript - Japan Style!

A few days ago, Shigeru Harada of MacFreak contacted me with a strange problem: he was unable to schedule backups with SuperDuper. Every time he tried, he’d get an error that the script wouldn’t compile. In the past, we’…

I/O Error Recovery

I read Wolf’s I/O error treatise this morning (as well as Alaistair’s response), and thought I’d write a bit about how SuperDuper! actually handles I/O errors, and why. (In fact, this is an expansion and reworking of som…

Network Backup Drive Recommendation

Users often ask me for drive recommendations, and while I provide general suggestions for FireWire drives in the SuperDuper! User’s Guide, I haven’t suggested any Network Accessible Storage (NAS) devices, mostly because…

SuperDuper 2.1.2 now available

Have at it, everyone!

Rowr!

Next week, we’ll be releasing v2.1.2 of SuperDuper with various improvements, including Growl support. I think you’re all going to like it. We’d been investigating various methods of notifying users of successful and fai…

Luminous Love

It looks like Michael Barrish of Luminous has something important to say: I love SuperDuper and I don’t care who knows.Awww. So cute! (Thanks for the public display of affection, Michael!)

Enclosure Reliability

James Wiebe, of WiebeTech, has written a terrific white paper that exhaustively analyzes the reliability of external enclosures, detailing the factors that contribute to failures. As we’ve known for some time here at Shi…

Hoarse-ing around

Despite being down and mostly out with a cold/flu, I’ll be appearing on The Tech Night Owl LIVE tonight, May 4th, talking about SuperDuper!, netTunes, launchTunes, and desperately trying to not cough up a chunk of lung…

Macworld UK Nomination!

Looks like SuperDuper! 1.5.5 was nominated for a 2006 Editor’s Choice award by Macworld UK in the “Storage” category. Cool, and congratulations to the other nominees, too!

Exhaustive/exhausting

Maurits, of plasticsfuture, has posted an exhaustive, two part review of backup programs on Mac OS X. The first part focuses on the general issue of backing up files on OSX, and the second contains an extensive analysis…

Intel Mac DVD Disk Utility Problems

I just wanted to give a bit of a Heads-Up to Teh Internets Users who might be relying on the Restore tab of the DVD that came with their Intel Mac. Unfortunately, the copy of Disk Utility that’s on those DVDs (I’ve check…

Kudos for Shirt Pocket and SuperDuper!

But these days, for doing basic backup of my Mac, the single best app is SuperDuper. Their website, their software, the pricing, the overall design philosophy - all of it is perfectly integrated. They are a great little…

Pick of the week!

Hey, very cool — macosxhints has Made SuperDuper! a pick of the week!

Patience is a virtue

Shirt Pocket announces the immediate availability of SuperDuper! 2.1, the Intel Mac-compatible Universal version of SuperDuper. Of course, we haven’t just recompiled for Intel — we’ve added new features, polished existin…

Intel Mac I/O Speed

As you probably know from a previous post, we’re working on Universal versions of all of Shirt Pocket’s applications, including SuperDuper. (We’re in late-stage testing with SuperDuper, and it should be out reasonably so…

Horn tootin'

As backing up is even less exciting than doing your tax return and certainly easier to forget, an application named SuperDuper! takes care of the chore daily and automatically. It’s the first back-up application for the…

Unremovable files

One of the interesting things that happens when you do a “live” backup — that is, back up the volume that you’re booted from — is copy files that are currently open. Normally, this isn’t a huge problem. But, on occasion…

The Simple Life

“norrebo” blogs about his experiences backing up his PowerBook to an HFS+ volume that he also accesses from his Windows machines using Mediafour’s MacDrive: The total cost for this adventure was $265.94 ($188 for the dis…

Getting Right Back to Work

Khoi Vinh, late of Behavior (now the Design Director for the New York Times) and the genius of grid-based designs (I wish my own site looked one-one-millionth as good as stuff he tosses into the trash), recently had a ca…

Going Universal

Our “production” iMac hit the Shirt Pocket loading dock (aka my front step) yesterday, and I’ve been busily working on updates to netTunes and launchTunes while Bruce works on completing the next update to SuperDuper!, w…

Slobber, slobber

You can boot off USB drives on Intel-based Macs. This opens the world of USB 2.0-only drives to Macs users as bootable backup devices. That sound? It’s David Nanian drooling.from Tales from the Red Shed & Jonathan Rentzs…

UK Macworld Chimes In!

Although I haven’t yet seen the full review, some UK Macworld readers have written in to tell me that there’s a full page review of SuperDuper in the latest issue. 4.5 stars, and this great quote: There are just three gr…

MacFixIt Toolbox Awards, Awarded!

Hey, cool! It looks like SuperDuper! received a Gold MaxFixIt Toolbox Award this year! A good backup strategy should be the base of any troubleshooting plan. This versatile disk copying program can make a straight copy…

Eddy!

Let me be the second to announce that SuperDuper! 1.5 — the old version — has won a 2005 Macworld Eddy! Bruce and I are incredibly happy that the editors at Macworld found us worthy of this honor: thanks to all, and to a…

Emerging from the crush, relatively unscathed.

Well, I think the initial support rush is mostly over. Mostly. At the peak, I was getting 30 support inquiries in every 5 minute period — not all support questions, but all needing a reasonable reply, and it was pretty h…

At long last.

PRESS RELEASE: Shirt Pocket releases SuperDuper! 2.0 Heroic System Recovery for Mere Mortals - Better, Faster, Scheduled! Weston, MA – November 22, 2005: Shirt Pocket, creator of the 2004 Eddy Award Winning netTunes, ann…

One year ago today

Somewhere in the world, it’s November 22nd. SuperDuper! v2.0 emerged from our engineering labs and was placed into the hands of our first external testers one year ago today. Over this past year, we’ve released — on aver…

In praise of Bruce

I come before you today to sing the praises of Bruce Lacey, my collaborator on SuperDuper! Bruce doesn’t get a lot of direct play in these pages, mostly because it’s my personal blog, but SuperDuper! wouldn’t exist at al…

Full stop.

As of about five minutes ago, I finished the new SuperDuper! v2.0 User’s Guide. Barring any egregious errors (there’s always one), I won’t have to revisit again for a little while… a relief. I hope that all of you out th…

Yakity yak.

Yeah, clichéd title, sorry. Well, the Computer America show went pretty well last night — it’s amazing how fast an hour can vanish. For those interested, here’s an archive of the show that’ll be up for about a week. Than…

Scribble, scribble redux

Writing a manual can be fun, or it can be tedious, but it’s usually a combination of both, which is where I am right about now. But Fun Land is now clearly visible in the rear-view mirror. At this point the guide is 64 p…

Late Night in the Pocket

Looks like I’ll be joining Craig Crossman on his Computer America radio program Monday, November 14th, from 11pm to Midnight, EDT. Don’t know what we’ll be talking about, but you can listen online or at various stations…

Slowly going insane while waiting for a fix

Every day, I get asked one question over and over — namely: My backup is failing, and it’s saying that it couldn’t disable ignore permissions! What’s going on? This started the day Tiger shipped, and has continued on a h…

Lies, Damn Lies and AppleScripting

As two of you know, SuperDuper! has provided an AppleScript interface for some time. We’ve used it to provide the rudimentary scheduling in the v1.x series, and we’ve enhanced as necessary to improve the experience in v2…

Burning with Optimism's Flames

Yeah, OK, so the technical definition of a Beta test is that it’s feature complete. But, that’s not how I’ve ever really done it. I consider a Beta a build sent to external testers that’s stable and usable. And, SuperDup…

Teddy the Bear gives SuperDuper! a Hug

As a long time Mac user (since 1984) a have one really big complaint about MacOSX, and that is the incapability of the Finder to easily copy a bootable System folder to an external disk and boot from there. Enter SuperDu…

Ms. Cranky Pants (Alice Wang) Loves SuperDuper!

Right after Tiger arrived on my doorstep, I went shopping for a firewire harddrive. I waded through a ton of reviews and finally settled on an OtherWorld Computing Mercury harddrive. So far it’s working very well. Althou…

43 Folders Gets Things Done with SuperDuper!

Just noticed this: Painless disk cloning - Just a quick plug for SuperDuper which may end up joining DiskWarrior as my must-have Mac utility. It does exactly two things very well: a) it creates bootable DMG clones of Mac…

All of a Sudden (It's Too Late)

Hey, so it’s been a while since I’ve written specifically about SuperDuper! v2.0. And it’s not because I’ve got nothing to say. So, let’s do a bit of a status update, and another sneak peek. Where We Are Now As you might…

Blame the Weather

The Pavlov’s Beep post got me thinking a bit about how user expectations can set a product up for failure out of the gate… and that made me think of the late, lamented (by some), lambasted (by many) Newton. Ignoring the…

The Limited

We’re asked, every so often, why we don’t offer a time-limited full version of SuperDuper!. It’s pretty simple, really. If you’re going to time-limit a program, you have three choices:“Cookie” the user’s system in some h…

How much?

Here at Shirt Pocket World Headquarters, we’re often asked about our upgrade policy, and — specifically — exactly how much v2.0 is going to cost if you already own v1.x. Here’s the deal: SuperDuper! v2.0 will be a free u…

It's a gem!

I’m really happy to announce that SuperDuper! was just reviewed by Dan Frakes of Macworld Magazine, in the Mac Gems section. SuperDuper! 1.5.5 was awarded 4.5 mice — with the only failing being a lack of scheduling. (Tho…

Pull up! Pull up!

I think the best way to sum up my feelings at the end of the usability test would have been “despairing”. A lot of work went into what we did, and yet — somehow — it all went totally wrong. But why? We’d thought that use…

The Usability Test

At the end of the last part of our tale, Bruce and I were feeling pretty good about the state of Scheduling in SuperDuper! We’d solved the technical challenges involved, the UI for setting up the times looked good, worke…

Scheduling: Losing the Light

During the development of v2.0, almost everything went according to plan. Almost. What didn’t go right, at least not entirely, was scheduling. In fact, the usability testing for scheduling went absolutely horribly. Embar…

Schedule This!

It was pretty clear, after we’d released the first version of SuperDuper! that, scheduling was something users were clamoring for. We kind of knew that was coming — it’s a pretty common feature of this kind of program. S…

Bob "Dr. Mac" Levitus Loves SuperDuper!

Super Duper by Shirt Pocket Software, www.shirt-pocket.com, is free if all you want to do is clone one hard disk to another. But if you register your copy, for $19.95, great new features appear, including filters, script…

Behind the curtain

We try to keep “upcoming release” information quiet here at Shirt Pocket, or at least relatively so, until we’re close to releasing new a version. The last thing we want to do is frustrate our users by announcing somethi…

Ted Leung on SuperDuper! and Support

My conversation with Dave goes above and beyond what I’d call “support”. Not only that, I hadn’t even registered SuperDuper! yet — I planned to if it worked for me, but I was in the middle of proving that out, and I didn…

SuperDuper! design error #78,272

I didn’t know it at the time, I made two huge mistakes when I settled on the various sweated-over terms used in SuperDuper! While the vast majority of the wording is clear to the vast majority of users, it’s pretty obvio…

Mister Squid Hates SuperDuper!

You know, I was about to purchase SuperDuper but I found it incredibly confusing. I wanted SuperDuper to produce a disk image that could be restored using Apple Software Restore. I did NOT want SuperDuper to make the tar…

Dan Slagle loves SuperDuper!

I restored my clone using SuperDuper! and, as usual, it went flawlessly. (Side note: He could charge triple for that program, and I would pay) Just tell me where to send the bill, Dan! (via The Unofficial iMFAQ News — Th…

MacCompanion Loves SuperDuper!

My experience — the software backed up my 80 GB (actually available 74.52 GB) containing 42 GB of data (204,483 files) in I hour and 15 minutes, a time comparable to other products I have reviewed for macC. Hurray, it pa…

Is it safe?

Hey, look ma, no exclamation point in that title! Had to happen sometime. So, the Safety Clone. The Safety Clone is one of the most unique things that SuperDuper! does, but also one that is potentially misunderstood. I w…

Khoi Vinh Loves SuperDuper!

First, I made a complete and bootable duplication of my PowerBook on a recently assembled 300 gigabyte external FireWire drive. In the past, I’ve used Carbon Copy Cloner for this task, but due in part to the fact that it…

Super, thanks for asking!

Wow, a lot of you are upgrading to Tiger! And I mean a lot! Thanks to everyone who snagged a copy of SuperDuper! over the past few days: I really appreciate the registrations, and it’s great to see that you’re appreciati…

Macworld Loves SuperDuper!

There are many excellent programs for “cloning” your drive. My recommendation here is SuperDuper! from Shirt Pocket. It boasts a unique Safety Clone feature that creates versions of your old (Panther) and new (Tiger) sys…

So if a witch weighs the same as a duck...

To follow-up on yesterday’s post, the inevitable question is: how do files get like this in the first place? As far as I can figure out, this floating owner “feature” is part of OSX’s OS9 compatibility, and also has to d…

Floating ownership nearly sinks us

Bruce and I had spent a long time designing, writing and testing SuperDuper! — as you might expect, backup programs need to be extremely reliable, and we worked hard to make that happen. And it’s trickier than you might…