OK! netTunes and launchTunes release (and netTunes re-release—sorry about the Purple Rain) done, so it’s time to get back to what I keep getting asked about: SuperDuper! and Time Machine.
To get the “Frequently Asked Questions” out of the way right at the top of this post: no, we’re not dead, we’re not angry, and Apple has no obligation to leave market opportunities for independent developers, notify us that things are coming, or pretty much anything else.
This is business. It’s difficult for Apple to come up with 150 features to add into the next version of the OS, and harder still to make those features compelling enough that we’ll all pony up our hard-earned dollars to upgrade.
(As an aside, does anyone else out there think there was a definite hint, in the “feature” presentation of the keynote that bragged that OS X is now a “bigger, all-inclusive bundle”, that the price will be higher when Leopard is released?)
Some sort of backup functionality belongs in the OS. It’s been a long time coming. The fact that it wasn’t there left opportunities for 3rd parties, but that doesn’t mean Apple shouldn’t address the missing functionality.
And so, they have, with Time Machine. Really, I think that’s a great thing. People need to back up more often, and I hope Time Machine encourages them to do so.
Now, I can’t really get into a lot of details, because our NDA prevents disclosure of anything that wasn’t in the keynote. But let’s talk about what we’ve seen there, and why SuperDuper! remains both relevant and necessary—a true complement to the functionality in Time Machine.
First, as is likely obvious, Time Machine is designed to provide automatic “temporal” backup (discussed in broad terms in the post The Ninety-Nine-Per-Cent Solution many months ago). Its primary usage scenario—and the one that the keynote focused on—is to allow quick recovery of files and data that have gone missing, etc. It does this in a way that’s highly integrated with the OS, with a unique UI that’s both cool and kinda cheesy… and, as was the case with Spotlight, with a certain amount of application-level impact (something 3rd parties like Shirt Pocket could never mandate).
What’s important to note is that this isn’t, and never was, what SuperDuper! was designed to do.
Our tagline, Heroic System Recovery for Mere Mortals, tries to sum up the whole idea: SuperDuper! is designed to provide excellent failover support for the all-too-common case where things fail in a pretty catastrophic way, such as when a drive fails, or your system becomes unbootable. We do this by quickly and efficiently creating a fully bootable copy of your source drive. Perhaps more importantly, recovery is near immediate, even if the original drive is completely unusable, because you can start up from your backup and continue working.
You can even take your backup to a totally different Macintosh, start up from it, and work while your failed Macintosh is in the shop… then, when it comes back all fresh and shiny, restore things and keep working.
All of this is done with a minimum of fuss and bother, and with respect for your time. And while Time Machine can restore a full system (the details of which were not shown, so I can’t comment on them), as can other similar products, that’s not its strength. Doing so requires you to actually take the time to restore the backup in full, which interrupts your workflow, requires a destination device, and takes a lot of your time—at the exact moment when you can least afford it.
So, when Leopard comes out, and Time Machine is released, be assured that we’ll continue to be relevant and necessary. We’ll work alongside its rapid recovery of individual files, and will seamlessly augment that with our rapid system recovery.
And, of course, we’ll continue to improve every part of SuperDuper! to make backups faster and easier for all.
26 Aug 2006 at 02:36 pm | #
I
agree
100%,
and
I’m
running
Leopard
full-time
now.
Can’t
wait
for
SD
for
10.5!
(asr
gets
old.)
28 Aug 2006 at 07:54 pm | #
Looks
like
Leopard
has
a
line
break
problem.
28 Aug 2006 at 07:56 pm | #
Yes, well, NetNewsWire does--can’t type a space. Apologies.
28 Aug 2006 at 07:59 pm | #
Haha
28 Aug 2006 at 08:47 pm | #
Exactly. Time Machine will not create a bootable backup! It’s great to recover a version of a file or a suddenly missing file, but if your main HD blows a gasket and you have no bootable backup - you’re screwed. I clone my HD every 1-2 weeks. I can boot from it. Time machine will be used by many, but for me it’s redundant and bloat. If you like it - great - now you’ll have to spend another $100+ on ANOTHER external/internal HD just to get the limited functionality TM provides. I say skip TM and make regular clones. Again, for me personally TM is BLOAT. Hopefully Leopard will allow an opt-out on the custom install for this - it better.
BTW: I don’t even use SuperDuper! I purchased another cloning product before finding out about it - I have no connection to the developer in any way.
28 Aug 2006 at 08:59 pm | #
I just want to clarify this statement:
“Hopefully Leopard will allow an opt-out on the custom install for this - it better”
Yes, I know even if it doesn’t you won’t have to activate TM - I just don’t even want it taking up space on my HD.
On a semi-related topic I sure as heck hope they make dashboard behave like a real app should and not have it integrated into the OS and eating up resources (no matter how small). I want to be able to extinguish it and reignite it when I want to. Closing the dashboard should disable the app, period. Again, dis-integrate this from the OS Apple!
28 Aug 2006 at 10:35 pm | #
I had a couple of *extremely bad* drive failures last year and bought SuperDuper quickly afterwards. Too late to save my data, but regular backups of the whole drive have become part of my life now. I really like the product - trivial to use but a solid safety net.
I’m glad that SuperDuper complements 10.5’s Time Machine functionality. I was hoping that Shirt Pocket wouldn’t be hurt like like the Kaleidoscope devs (who were a little too bitter). There’s a great attitude in this post as well.
28 Aug 2006 at 10:39 pm | #
Gary, I totally agree – the attitude in this post is something I’m always hoping to see when a third-party product is stepped-on by a new OS X feature.
29 Aug 2006 at 01:18 am | #
You need to focus on killing Retrospect, make it do network-backups, and you have something out there no one else is touching with the same ease of use and reliability of SD!
29 Aug 2006 at 11:18 am | #
I agree with Kurt’s comment - I’m a big fan of SD, but I’m waiting for a better way to do network backups. I don’t like backing up to disk images - for the simple reason that if one block on the backup drive fails, the whole disk image is kaput.
I have 5 macs I want to back up to one server.
How I wish SD could back up an entire volume to a folder on a network volume.
29 Aug 2006 at 11:19 am | #
I really like the way you’re dealing with this. It’s a nice change from all that Konfabulator/LiteSwitch drama we had to witness when recent Mac OS versions were released.
29 Aug 2006 at 01:19 pm | #
Father Time, I suggest you download quitDOCK, a dashboard widget that quits the dashboard/dock with one click.
http://www.apple.com/downloads/dashboard/developer/quitdock.html
29 Aug 2006 at 03:00 pm | #
I’m confused, because on the Time Machine page at apple.com, it says that it backs up the whole system, and that it makes it easy to restore the entire system, not just a couple of files here and there. I would imagine that when it claims it can “restore” the system, that would mean that if your HD failed, you could get a new HD and restore to working order. They did not, however, confirm that the backup is going to be bootable, so I am guess you know that its not?
29 Aug 2006 at 03:04 pm | #
Anything about Time Machine that I can specifically say was in the Keynote, Eric. But note that it says that they make it easy to “restore” the entire system. Easy does not mean fast, and note the emphasis on “restore"… that’s about all I can say.
29 Aug 2006 at 04:22 pm | #
Eric… I was kinda assuming that if you had to restore from Time Machine’s backup, it would work in a similar way to the Migration Assistant. You’d plug in your new Mac or HD and while installing the HD or running set-up, it would ask if you had a Time Machine backup and follow through from there. So it might take a couple of hours to get up and running. That’s speculation though on my part.
Whereas with Superduper, you boot from the hard drive and you can keep working, only restoring when it’s handy for you to do so.
29 Aug 2006 at 04:45 pm | #
Ah, ok, now I understand. Thanks for the clarification.
29 Aug 2006 at 05:05 pm | #
There are many old time Mac users that pushed the “cloning” concept pretty hard when Mac OS X was released to motivate Apple to provide a better, more integrated solution which they were severely lacking. To motivate users to backup and make a bootable copy of their drives. Developers who install copy protection schemes on the boot drive were not pleased.
Mike Bombich released Carbon Copy Cloner, which was a GUI front-end to unix ditto commands for the average person to use.
Other software like DejaVu and Superduper also employed the cloning concept.
Apple has been long overdue to provide Mac users a way to “rewind the clock”. It became even more imperative with the shear amount of content from iTunes and other sources to work with iPods. Rebuilding a boot drive is harder today that ever before, even more than in OS 9 days.
A easy method was needed to duplicate a whole drive for safekeeping since Apple didn’t provide any. Many believe Apple purposely broke CCC in the first versions of Tiger in a attempt to derail the cloning phenomenon. I think Apple now understands we were motivated by desperation for their failure to provide a complete solution.
There is a reason why Apple is providing Time Machine, it’s because the ability to clone drives will eventually be phased out as Trusted Computing takes further hold. Now that Apple will control backups, they can enable or disable certain features to remain in Trusted Computing compliant. I’m sure software developers are thrilled they can lock their software to one machine, and switching cloned boot drives will become impossible.
It’s not “Time Machine” that’s a threat to cloning software, it’s the Trusted Computing initiative, the pieces of which (like EFI based Mac’s) are just being laid into place.
29 Aug 2006 at 11:49 pm | #
Totally agree. SD will continue to be relavent.
I use it nightly to backup my main RAID array (to another RAID array). Once, when one of the drives in the main array failed on start-up I didn’t even notice the switchover was so seamless. SD paid for itself many times over with that one use.
However, there have been times that I wished I could go back a few days for the one version of a file that had code working a particular way that and that is where TM will come in. I plan to use both and am sure most smart users will do the same.
30 Aug 2006 at 11:56 pm | #
As an artist, whose life-works exist as digital data, back ups are really important to me. I almost lost a drive with all my work in the near past.
Since then I have been anal about back ups, and Super Duper is now my most important application.
I will continue to use SD, even when time machine comes to fruition. SD rocks!
31 Aug 2006 at 07:20 pm | #
MacWorld article on TM:
http://www.macworld.com/2006/08/firstlooks/leotimemac/index.php
Snipet from article: “In its promotional materials for Time Machine, Apple states that Time Machine works with “external hard drives” and servers. In reality, it will work with any non-bootable volume formatted in Apple’s HFS Extended format. That drive can be stowed inside a Mac Pro, attached on the end of a FireWire or USB cable, or even mounted on your desktop from elsewhere on your network. The one big catch is, the entire volume must be devoted to Time Machine—you can’t just stow Time Machine files inside a folder on a larger volume.”
It will be a good tool for versioning/file recovery, but TM is not a total backup solution. If you want a bootable backup you will still need a cloning program such as SD.
31 Aug 2006 at 07:48 pm | #
Dave said “But note that it says that they make it easy to “restore” the entire system. Easy does not mean fast, and note the emphasis on “restore”… that’s about all I can say
Even if TM will restore your drive, I don’t think it will restore it to a bootable state (you may have to reinstall the OS on the drive then tell TM to bring it back to it’s original state). Now, even if TM will restore a drive to a bootable state, you are still screwed in the mean time while you get a replacement and then let TM “restore” it. A clone is still essential.
The cloning product I use unmounts both drives and does a bit-copy. It actually has no concept of files/directories/folders etc. etc. It literally clones every single bit (1 or 0) from one drive to the other. It totally bypasses the OS and bit-clones your drive. Takes about 2hrs for a 160 GB drive. The downside to this approach is that it always takes 2hrs because it clones every-single bit every time you clone your drive. Personally, I like this approach and am willing to put up with a little extra wait per clone.
10 Oct 2006 at 02:22 pm | #
” There is a reason why Apple is providing Time Machine, it’s because the ability to clone drives will eventually be phased out as Trusted Computing takes further hold. Now that Apple will control backups, they can enable or disable certain features to remain in Trusted Computing compliant. I’m sure software developers are thrilled they can lock their software to one machine, and switching cloned boot drives will become impossible.
It’s not “Time Machine” that’s a threat to cloning software, it’s the Trusted Computing initiative, the pieces of which (like EFI based Mac’s) are just being laid into place. “
Sounds like another THREAT to SD or END OF BOOTABLE CLONING? Hopefully not… Obviously, Dave can’t talk about this, due to NDA… But, after TM is out, I hope Dave’s hands are UNTIED to break it all down for us…
I continue to STRONGLY ADVOCATE SD to ALL my Mac friends, and I have a Link to it on my website:
http://arkady.com/links.html
10 Oct 2006 at 02:32 pm | #
GREAT BLOG DAVE!!!
I am so glad that I just discovered it!!!
And I LOVE “ Notify me of follow-up comments?” feature!!! BRAVO!!!!!!!!!!!!!!!!!!
Thanks AGAIN, as USUAL for your Quick Replies!!!
THAT’s another REASON for me to be ULTRA DEVOUT about SD!
10 Oct 2006 at 02:39 pm | #
That particular “Trusted Computing” comment was more rampant “tin foil hat” paranoia than fact, I think, Arkady. I wouldn’t worry about it at all.
10 Oct 2006 at 02:40 pm | #
(And I’m glad you like the blog; welcome!)
10 Oct 2006 at 02:54 pm | #
10 Oct 2006 at 02:39 pm | #
“That particular “Trusted Computing” comment was more rampant “tin foil hat” paranoia than fact, I think, Arkady. I wouldn’t worry about it at all. “
I ADORE ADORE ADORE this Blog!!!!! Dave you ROCK!!!
I told my 3 musicians friends to MUST BUY SD ASAP last night… Hope they were not too stupid to ignore my advocacy....
BTW, I wish there was a button @ the top of this Blog to Sort the Comments with the Newest at the Top… Yes, I know I can always press End button on my keyboard, but just a thought, not a CRITICISM
What a RELIEF it is to know that SD will be a DOUBLE INSURANCE for TM which obviously would be a very convinient enhancement to Mac OS 10.5…
I wonder if TM’s features would apply to older Applications like Palm Desktop, Quicken 2004? Those are not Searchable with Spotlight as of now, but Entourage’s latest version is. So, it must be something in those old applications that will probably make them TM non-compliant, or am I wrong?!
Thanks again Dave for your DREAM CUSTOMER SERVICE!!!!
10 Oct 2006 at 03:11 pm | #
There’s no way to know how Time Machine is going to work with applications until it’s released, Arkady… we’ll all have to wait and see!
05 Apr 2007 at 06:47 pm | #
QUOTE: “Their tale shows the side of the story where the developer can carry on. So I thought I’d provide the side where the developer gives up and looks elsewhere. First……”
----------------
I am not sure I understand what that means…
Where is that SD Blog?
Ironicially, a friend just called in PANIC, cause his PB17 screen died, and he procrastinated buying SD… So he put his PB into Target Mode, starting up from iMac where he is gonna use SD Trial Version, select PB as Source, and another External as Destination. Hope that works. When PB comes back from Apple Care Repair, he’ll Clone back from External…
Can’t wait to see that Blog you mentioned, once you reply with the EXACT URL. Or, maybe SD Dave can email that to me, so that it’s easier for me to spread the good news to my Mac friends…