The rollout’s going well, though it totally killed my entire birthday—I’ve been SuperDuper!ing from about 7am until now (11:43pm), non-stop except for a 40 minute break for dinner.

People seem to be really liking it, though:

• We have about 10 users who have reported a weird, crashes-as-soon-as-it-starts problem we’ve been unable to reproduce or figure out
• Two users are reporting another weird crash with a pop-up
• And a few people running into a bug where we don’t list Apple-created RAID sets as possible source or destination volumes (we do work, though, with SoftRAID).

Plus, one “please register” page in the application lists the old price, and one user accused of Bait-and-Switch because of that. (Honestly, it’s a bug, not an attempt to deceive. Sorry about that.)

Considering what 2.0 contains, that’s awfully good… but I’m totally exhausted. I think I responded to over 300 support cases today, some up to 30 round-trips, and it takes its toll. There will be a 2.0.1 in relatively short order to address these initial release issues.

Anyway, gotta sleep. If I’m slower tomorrow, it’s because it’s Thanksgiving and I’m going to take part of the day for that… thanks, everyone, for the reception you’ve given the new version!

Somewhere in the world, it’s November 22nd.

SuperDuper! v2.0 emerged from our engineering labs and was placed into the hands of our first external testers one year ago today.

Over this past year, we’ve released—on average—a build every two weeks. We’ve done thousands upon thousands of test runs, and ended up with over 80 individual testers who put the product through its paces and offered incredibly valuable feedback. We’ve torn into nearly every aspect of SuperDuper!, and have tried to improve the experience in as many ways as we could.

It’s not an easy thing, writing backup software—and it’s not easy to ask testers to depend on a Beta version, no matter how thoroughly tested it was before put into their hands. Every tester contributed to improving the reliability, usability and polish of the product as the months went on.

We had 13 external testers who ran over 200 individual backups each over that time, and one who ran over 600 (655, as of this writing). Major props to each and every tester: you all know who you are, and you should feel incredibly proud.

So, we’re coming to the end of the long process. The web site is ready to go. The press release is written. The documentation is complete. The software is just about as ready as we think we can make it.

Get ready, people. SuperDuper v2.0 is nearly in your hands.

We hope you love it as much as we do.

Hey, looks like Jonas Salling has released Salling Clicker 3.0, with both a Macintosh and Windows version! Very cool—here’s hoping that one of the hardest working men in shareware gets lots of new customers.

Looks like Rich Siegel, of BBEdit fame, has started blogging. And he’s ragging on bad drivers! Go Rich!

(And don’t miss the great Oktoberfest Special they’ve announced over at Bare Bones. $99 is an incredible bargain for the exceptionally well regarded editor… if you’re even remotely thinking about snagging a copy of BBEdit, now’s the time!)

As you’d expect, people are really, really excited about Tiger and we’re getting a lot of questions about compatibility. So, here’s the deal:

• The current release of SuperDuper!, v1.5.5, is compatible with Tiger, so update if you haven’t already. There are some caveats if you’re trying to install Tiger on a safety clone, keeping Panther on the original volume: I’ve summarized the issues on the Shirt Pocket forums, so check it out.
• We’ll be releasing We released an update to netTunes next week Thursday that works around some new Tiger behavior that caused us to sometimes display a blank or strange looking window when the server was running on a Tiger machine. We’ve also improved performance and added a very cool feature that works side-by-side with iChat to automatically update your status with the currently playing track, even when it’s on your remote, netTunes server. Cool!
• launchTunes works great as-is, so there’s no need to update for Tiger.

There you go!