The rollout’s going well, though it totally killed my entire birthday—I’ve been SuperDuper!ing from about 7am until now (11:43pm), non-stop except for a 40 minute break for dinner.
People seem to be really liking it, though:
- We have about 10 users who have reported a weird, crashes-as-soon-as-it-starts problem we’ve been unable to reproduce or figure out
- Two users are reporting another weird crash with a pop-up
- And a few people running into a bug where we don’t list Apple-created RAID sets as possible source or destination volumes (we do work, though, with SoftRAID).
Plus, one “please register” page in the application lists the old price, and one user accused of Bait-and-Switch because of that. (Honestly, it’s a bug, not an attempt to deceive. Sorry about that.)
Considering what 2.0 contains, that’s awfully good… but I’m totally exhausted. I think I responded to over 300 support cases today, some up to 30 round-trips, and it takes its toll. There will be a 2.0.1 in relatively short order to address these initial release issues.
Anyway, gotta sleep. If I’m slower tomorrow, it’s because it’s Thanksgiving and I’m going to take part of the day for that… thanks, everyone, for the reception you’ve given the new version!
At long last. Wednesday, November 23, 2005
PRESS RELEASE:
Shirt Pocket releases SuperDuper! 2.0
Heroic System Recovery for Mere Mortals - Better, Faster, Scheduled!
Weston, MA – November 22, 2005: Shirt Pocket, creator of the 2004 Eddy
Award Winning netTunes, announces the immediate availability of
SuperDuper! 2.0, the most extensive update ever of its popular disk
copying utility for Mac OS X. Every aspect of SuperDuper has been
polished and re-engineered to add new functionality while improving upon
its legendary ease of use. Backups are easier and faster than ever!
SuperDuper can be used as a flexible backup program, but it goes well
beyond mere duplication. Its unique “Sandbox” feature lets you install
potentially risky drivers or system updates without fear of creating an
unbootable or unworkable system – or losing access to your critical
personal data.
SuperDuper 2.0 improves on the acclaimed original in many ways,
including: the ability to easily schedule backups; additional imaging
options; more control over shutdown; better AppleScript support;
hundreds of UI improvements; and a completely rewritten, task-based
User’s Guide.
"We’re incredibly excited about this major upgrade to SuperDuper,”
says David Nanian, founder of Shirt Pocket. “We’ve been working on
it for over a year, taking the time to include the things our users
have been requesting—as well as refining and improving the
usability they expect from us.”
SuperDuper’s power is accessible to all Macintosh users, thanks to its
easily understood interface and complete documentation. Everything that
will occur is presented in a clear summary section entitled “What’s
going to happen?”, ensuring that even the least experienced user is
guided through the process step by step.
“I really like SuperDuper’s speedy and reliable backups,”
says Rich Siegel, author of BBEdit and CEO of Bare Bones Software.
“Scheduling and Smart Update make it fast and easy to protect my
important data, so I can concentrate on my next great
release—congratulations to Shirt Pocket on theirs!”
SuperDuper 2.0 supports Mac OS X 10.3.9 or later, and is available for
immediate download at the Shirt Pocket web site
http://www.shirt-pocket.com. It’s a free update for existing users. The
unregistered version will perform full backups for free. Registration
costs $27.95, and includes many additional timesaving features,
including Smart Update for faster backups, Scheduling, and others.
About Shirt Pocket
Shirt Pocket, based in Weston, Massachusetts, was formed in late 2000 as
a Macintosh-only shareware creator and publisher. Shirt Pocket’s first
product, the 2004 Eddy Award winning netTunes, lets customers control
iTunes on one Mac from any other Mac on the network with iTunes own
intuitive user interface. launchTunes, Shirt Pocket’s second product,
made iTunes’ playlist sharing practical by automatically launching
iTunes on remote servers when needed. SuperDuper!, which allows mere
mortals to back up and restore their systems accurately and confidently,
was released in January 2004.
Shirt Pocket was started by David Nanian, co-founder of UnderWare, Inc,
and one of the original authors of the BRIEF programmer’s editor and
Track Record bug tracking system.
